Window World Company Review

Window World Company Review

Window World Company Review

There is an ever-growing number of window companies out there, competing for your business. It can seem like everyone out there is the best, the cheapest, and the fastest installer in the country. It’s hard to know which companies are trustworthy, with all of this information being thrown at you!

If you want to save time and make sure you’re getting good quality and value, it seems sensible to go straight to the biggest window company in the USA – which is Window World. They sell the most windows, therefore they must be the best, right?

To help you figure out whether Window World is a good choice for your window needs, we’ve looked at a few aspects of the company – company information, products, services, and warranties. Here’s the low-down!

Window World Company Information

Window World has been around since 1995, and they supply more than 1 million windows a year to homes and businesses across the country. They were listed as the top home improvement company in Qualified Remodeler in 2018 and have only continued to improve their service and reputation.

There are plenty of good reasons for Window World’s success. However, there are enough one- and two-star reviews around to give us cause for concern.

On the other hand, Window World also gets plenty of praise, from buyers and building contractors alike. So why is there so much conflicting information?

Firstly, Window World operates as a franchise, so each outlet is selling the same products, under the same brand, and getting its windows from the same manufacturers. However, each outlet is also independently owned and operated – so inevitably, you won’t get the same level of customer service, speediness, or professionalism from each store.

Secondly, Window World is a one-stop shop for windows, which is very convenient. They organize every step of the process along the way. They’ll measure your space, quote a price, and handle the installation for you. They offer a wide range of products to choose from, at reasonable prices.

What this all means is that you’ll get some unhappy customers complaining about a particular franchise, with other happier customers pleased with the convenience of the process, and the service they received in their particular area.

Window World products

While each franchise has its own methods of doing business, Window World products are all standard and made by Associated Materials Incorporated – a manufacturer in Ohio. The windows come in every type – double-hung, casement, awning, hopper, bay and bow, picture, and sliding windows.

Window World offers three basic ranges that you can choose from. These vary in frame quality, dual and triple panes, insulation properties, and other upgraded features like locks, handles, etc.

  • The 2000 series is the standard and least expensive option, with a simple vinyl frame.
  • The 4000 series has a foam-filled frame, with better insulation.
  • The 6000 windows have a foam-filled frame and triple glass panes for the best insulation effect.

You won’t see many differences between Window World windows, and most other brands in the same price range. A vinyl window of one brand looks and functions much like a vinyl window of another brand. As with any product, you get what you pay for – if you expect a Cadillac performance but you go ahead and buy a Chevy instead, don’t be too surprised when it doesn’t do what you want!

Generally, Window World offers decent quality window models at reasonable prices.

Window World services and warranty

Some companies will sell you a window according to the measurements you give them – and that’s it. You’ll have to organize the installation yourself. While this is a great cost-saver for customers who are experienced remodelers, it’s not the right choice for everyone.

For customers who want professionals to handle the whole job, Window World offers a full-service solution. You can call up your local Window World outlet and they’ll organize assessment and measuring at your home, followed by quotation and installation, without you having to do anything else.

You’ll pay more for this full-service package than you would for the windows alone – but the peace of mind and convenience can be worth it for many homeowners.

Some Window World outlets subcontract their installation services to outside companies in their areas of operation, while others employ their own installers. The subcontracted installers are paid on a per-window basis, which means that jobs could be rushed and not completed correctly.

Window World offers a lifetime transferrable warranty on all its windows. This is a fairly standard warranty among window companies these days, but many customers report that Window World makes it hassle-free. They handle the warranty fulfillment directly, rather than leaving the customer to figure out the ins and outs of the installation.

Conclusion

While there’s nothing luxurious about Window World’s range, they offer decent products at average prices.

While they’ve come under some fire for service and installation issues, this is realistic to be expected for a company of this scale. The complaints are not leveled at the company as a whole, but rather at individual outlets.

On the other hand, Window World will do the job for you from start to finish – you won’t have to worry about getting measurements right or shopping around for an installation company.

So should you choose Window World to handle window replacements in your existing home or new windows in your building project? Yes – if you make sure your local outlet is up to the job.